Community Impact Assistant

We're Hiring!
Community Impact Assistant / 211 Call Specialist
Location: Charleston, WV | Type: Full-Time, Hourly
 
Are you passionate about helping others and making a real impact in your community? Join the team at United Way Central West Virginia, where every day is an opportunity to connect people to hope, resources, and support.
 
We’re currently accepting resumes for a dual-role position:
Community Impact Assistant / 211 Call Specialist
 
In this vital frontline role, you’ll support local families through our Community Impact team while also serving as a compassionate voice on the WV 211 helpline—connecting individuals to health, human, and social services. This position blends office-based work with meaningful community outreach, and no two days are the same.
 
Why You’ll Love Working With Us:
Mission-Driven Work: Be part of something bigger. Everything we do is centered around improving lives in central West Virginia.
 
Team-Oriented Culture: We support each other, value collaboration, and celebrate success.
 
Flexible, Dynamic Environment: Work on diverse initiatives, engage with a wide range of partners, and grow your skills.
 
What We’re Looking For:
A compassionate communicator who listens well and speaks clearly
 
A detail-oriented individual who can handle both data entry and dynamic client needs
 
A team player who is dependable, adaptable, and ready to serve
 
Someone who is excited to grow in a nonprofit setting that values purpose and people
 
Applications will be accepted until the position is filled.
 
If you’re ready to be part of a mission that matters—we’d love to hear from you.
 
United Way Central West Virginia
United is the Way.